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Common Questions

How do I receive my software?
Simplify3D Software is an electronic download. Following your purchase, a verification email will be sent to you from no-reply@simplify3d.com. You can follow the instructions in this email to download and install the software. If you do not see this e-mail within an hour, please check your spam folders. Contact us if you need additional help locating the verification email.
What operating systems are compatible with Simplify3D?
The software is cross-platform and can be installed on Windows, Mac OS X, or Linux systems.
What are the system requirements?
System Requirements: Intel Pentium 4 or higher processor, 2GB or more of RAM. Windows XP or greater, Mac OS X 10.6 or greater, Ubuntu Linux 12.10 or greater. OpenGL 2.0 capable system.  An internet connection is required for the installation and continued use of the software.
How will I obtain software updates?
The software already includes an automatic update utility that will alert you when new software updates are available. In addition, your name and email address will allow us to stay in touch concerning the latest news and software releases.
What if I have multiple computers?
If your license is for individual use, you may install the software on up to 2 devices that you personally own and use. For example, if you had a laptop and a desktop, you could use the software on both computers at the same time. If you ever need to move you license to a different computer, simply uninstall the software from the old computer to remove your license from that machine.